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To Contact Sony Financial Holdings Inc.

If you have any questions about the contents on our Site, please complete and submit the "Inquiry Form" after carefully reading our "Service Agreement" below. Before sending your questions, please visit our "Frequently Asked Questions (FAQs)" page.

  Frequently Asked Questions (FAQs)

Service Agreement

  1. Change or Cancellation of the Service
    Sony Financial Holdings can change or cancel all applications without notifying the registrants.
  2. Operation and Management of the Service
    Receipt of your registration is conducted by Mitsubishi UFJ Trust and Banking Corporation.
  3. Disclaimer
    Sony Financial Holdings will not hold responsibility for any problems or disadvantages on the registrant on using this service.
  4. Changing the Agreement Terms
    Sony Financial Holdings has the authority to change the agreement terms without notifying the registrants.
  5. Regarding the Handling of Personal Information
    Attention: If you are less than 15 years old, please fill out the Registration Form in the company of your guardian.
We obtain registrants' personal information to enable us to answer to inquiries from registrants. Please read the following policy information. If you agree to the terms of this policy, you may proceed to registration.

Policies Regarding the Handling of Personal Information

Party requesting personal information:
Sony Financial Holdings Inc.

Party using personal information:
Sony Financial Holdings Inc.

Type of personal information collected:
We obtain registering parties' name, address, e-mail addresses and other personal information to enable us to answer to inquiries from registrants, under the conditions described below.

Objective of usage of personal information:
This information is used to answer to inquiries from registrants.

Distinction between personal information that is required and information that is provided voluntarily:
Personal information is provided on a voluntary basis. However, please be aware that parties who do not provide the personal information that is requested may not use the e-mail delivery service.

Right of the individual to control the personal information provided by that individual:
Sony Financial Holdings will, upon confirmation of the individual's identity and in accordance with the provisions of related laws and regulations, respond appropriately to individuals' comments and requests regarding the handling of personal information, including requests to review or correct such information, to stop receiving further product or service information from Sony Financial Holdings, or to delete their personal information.

Inquiries involving the handling of personal information or the objective of personal information usage; to request the review or correction of such information; to stop receiving product or service information from Sony Financial Holdings or to stop the provision of such information to third parties should be directed to:

  • Corporate Communications & Investor Relations Department, Sony Financial Holdings Inc.
  • TEL: +81-(0)3-5785-1074 (Mon.-Fri, 9:00 to 17:30 (closed from December 30 through January 3)
Security control measures and the provision of personal information to third parties:
Sony Financial Holdings endeavors to ensure that entrusted personal information is accurate and up to date to the extent necessary for its own intended use. Sony Financial Holdings takes necessary and appropriate security control measures in line with existing technical standards and takes corrective action as necessary to protect entrusted personal Information from unauthorized access, leakage, modification, loss or destruction. Furthermore, Sony Financial Holdings does not provide personal information to third parties, without the consent of the individual, except in cases where such provision is permitted under related laws and regulations.

For further information terms and conditions regarding the handling of personal information, please see our Privacy Policy.
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*The following pages are linked to the website "D-ir net Services" operated by Mitsubishi UFJ Trust and Banking Corporation. Sony Financial Holdings and Mitsubishi UFJ Trust and Banking Corporation take necessary and appropriate security controls measures in line with existing technical standards and take corrective action as needed, using encrypted communications to protect entrusted personal information.


To Contact the Sony Financial Holdings Group Companies, please call:


  • Sony Life Insurance Co., Ltd.
    TEL: +81-(0)3-3475-8811 (Representative Number)
  • Sony Assurance Inc.
    TEL: +81-(0)3-5744-0300 (Representative Number)
    *Products and services are for the Japanese domestic market only.
  • Sony Life Insurance (Philippines) Corporation
    TEL: +63-2-819-6001