Sony Bank has provided customer-oriented, high-quality financial products and services to individual customers over the Internet. In addition, Sony Bank has consistently scored high in customer satisfaction surveys issued by various media organizations.
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Key Strengths of Sony Bank
- Low-cost structure unique to an Internet bank
- Lineup of highly convenient, high-quality products leveraging advantages of the Internet
- Services ranked No.1 for nine straight years in the ?nancial institution customer satisfaction ranking*
*Article in the January 31, 2016 issue of the Nihon Keizai Shimbun (Nikkei) newspaper.
Changes in Business Results
As of March 2016, Sony Banks's deposit balance ranked third at domestic Internet banks and Sony Bank's foreign-currency deposit balance represented 7% of the domestic bank total, right behind that of major banks.
Moreover, Sony Bank is steadily growing its mortgage loan balance.